Retirement Website — Sochamphea

Context & Problem

I led the comprehensive redesign of the organization's public-facing website and secure member portal. My primary objective was to overhaul the global ergonomics while operating within established technical and brand constraints. I rearchitected the information hierarchy to serve diverse user personas, ensuring that mission-critical content and member services are accessible, intuitive, and clearly prioritized.

Tools

Axure

As a Designer I did...

Collaborative Discovery: Led functional workshops with subject matter experts to map out the complexities of pension management.
Competitive Analysis: Performed deep-dive benchmarking of similar institutional sites to inform the new digital strategy.
Structural Redesign: Rearchitected the Member Space (Espace Adhérent) navigation to prioritize essential services and reduce cognitive load for users.
Multi-Device Execution: Delivered high-fidelity Responsive Web Design (RWD) mockups, focusing on accessibility and visual clarity across all screen sizes.