Operator Tool — Sochamphea

Context & Problem

Within the IFH department's « Central Management » team, I contributed to the design of PRM, a new internal mission-critical software. My role involved close collaboration with managers, software leads, and developers. I conducted user interviews and regular synchronization meetings to define requirements and deliver a solution perfectly aligned with complex operational challenges.

Tools

Sketch

As a Designer I did...

strong>Stakeholder Briefing & Discovery: Conducted in-depth interviews with the Development Manager to define project scope, technical constraints, and mission-critical objectives."
End-to-End User Journeys: Designed comprehensive workflows for specialized modules, including satellite management, interactive mapping, and floor plans.
Design System: Built a cohesive UI library and high-fidelity mockups.
Cross-functional Sync: Managed recurring iterations with Developers and Business Analysts (AMOA).
Expert Testing: Conducted guerrilla testing with specialized engineers.