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Mobile Services
UX/UI Design
2018
As a Designer I did...
- Conducted a thorough analysis of the existing user journey to identify friction points and improvement opportunities.
- Designed a detailed information architecture for both the website and mobile application to ensure consistency and scalability.
- Organized guerrilla testing sessions to validate hypotheses and prioritize key improvements.
- Collaborated within an Agile framework alongside developers and the Product Owner to align design decisions with technical and business constraints.
- Delivered redesigned mockups informed by insights from user testing and an in-depth review of the existing platform.