Government App — Sochamphea

Context & Problem

The City of Laval's municipal court relied on an internal legacy system to manage critical operations, including fine collection and court session scheduling. As part of a comprehensive digital transformation, I led the UX redesign of this web application.

Tools

Adobe XD

As a Designer I did...

Research & Strategy: Synthesized user and business analyst needs into a streamlined information architecture. Restructured the application's sitemap to improve navigation and task efficiency."
Design System Integration: Designed specialized interfaces for fine collection and court scheduling. Applied and extended the City's UI Library to ensure a cohesive digital experience.
Agile Collaboration: Iterated rapidly within an Agile framework to meet evolving project requirements. Facilitated technical syncs with developers to bridge the gap between design and production.